Before dispatch, provide road and parking conditions, stairs or gate instructions, property-contact details and any current power interruption.
Meteor starts with the symptom reported by the customer, then tests the appliance systems connected to that symptom. The technician explains the findings, repair scope and estimate before approved work begins.
Include the appliance type, brand, model number when safely accessible, displayed error code and a clear description of the problem. Model and parts coverage are confirmed case by case.